Yes. A confirmation email is sent automatically to the email address provided at checkout. If you do not receive it within 30 minutes, please check your spam folder or contact us at info@ziamore.com.

We currently ship to the United States, United Kingdom, Canada, and Australia only. Orders placed with a delivery address outside these four countries will be cancelled and fully refunded.

Shipping is completely free on all orders to the USA, UK, Canada, and Australia. No minimum order value is required.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

No. Ziamore ships on a Delivered Duty Paid (DDP) basis. All applicable import duties, customs fees, and taxes are fully covered by us. The price shown at checkout is the final price you pay — nothing extra will be due upon delivery.

Orders must be placed before 5:00 PM local time (Monday to Friday) to begin processing that day. Orders placed after the cut-off time, on weekends, or on public holidays will be processed the next business day.

Once your order ships you will receive a confirmation email with your tracking details. You can also track your order at any time via ziamore.com/apps/parcelpanel.

If your order has not arrived within the estimated delivery window, please contact us at info@ziamore.com with your order number and any available tracking information. We will investigate with the carrier and arrange an appropriate resolution.

We offer a 30-day return window starting from the day you receive your order. Items must be unworn, unused, unwashed, and returned in their original packaging with all tags attached and proof of purchase included. For full details see our Return & Refund Policy at ziamore.com/pages/return-refund-policy.

Everything you need to make a return is included inside your parcel. Simply use the return label and follow the instructions provided in your package. If you have any questions or have lost your return information, contact us at info@ziamore.com and we will assist you straight away.

Once we receive and inspect your returned item we will notify you of the outcome. Approved refunds are processed back to your original payment method. Please allow up to 7 business days for the refund to appear in your account depending on your bank or payment provider.

We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay, and Union Pay.

Prices are displayed in your local currency — USD for the United States, GBP for the United Kingdom, AUD for Australia, and CAD for Canada. The amount charged will be in the currency shown at checkout.

Address: 30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States
E-Mail: info@ziamore.com
Contact form: ziamore.com/pages/contact
Phone: +1 307 310 8622
Company number: 37-2216808
Tax number: 37-2216808
Customer service: Monday to Friday, 9:00 am – 5:00 pm (EST)